The questions this raises, answered before the call.

No setup fee and no invoice for the build. The first payment is the month the site goes live, not before, and it is billed monthly in US dollars, by card or ACH bank debit.

The site and the domain are ours until the twenty-fourth month and yours from it. The monthly is not repaying the build and is not a loan against it, which is why there is never a balance and never an exit fee. What the twenty-four months buy is the time that makes building it for nothing worth doing.

By email, any month. We stop billing that day. No notice period, no exit fee, nothing to settle. You take your own words and photos with you. Leave before month 24 and the site, and any domain we registered for you, stay with us.

We point it and never ask for it. Only a domain we register for you is one we hold, and that comes to you at month 24.

What you do and who you want to reach. If you don't have copy or photos, we write and source them. Whatever you do give us stays yours.

By video call and email. The scheduler shows every time in your own time zone. Liverpool is five hours ahead of New York and eight ahead of California, so a message you send in the morning reaches us in our afternoon or evening. Prices are in US dollars, and nothing about the site depends on where we are.

The month the site goes live, and monthly after that, in US dollars, by card or ACH bank debit. Nothing is taken before the site is up.

No sales tax is added today. Prices are in US dollars and billed in US dollars. If a state's rules ever require us to collect sales tax, we will tell you before it appears on an invoice.

Not in the second year, and not because you have been with us a while. The price you start on is yours for as long as you stay, even when it goes up for people who sign up later.

You can, and then you own everything from the first day: the files, the domain, all of it. It is priced on the call rather than on the pricing page, because what it costs depends on the site. It is a different arrangement from the one the rest of this page describes.

Three a month on Essential, five on Complete, ten on Portal, included in the monthly. One change is one request of up to about half an hour: a new price, a photo, new hours, a paragraph. Unused changes do not carry over, and fixing something that went wrong on our side never counts as one. More than your plan includes is quoted before we start. What the monthly does not cover is rebuilding the site to a new design, writing your copy from scratch, running your advertising, or repairing something that broke because somebody else was given access. Any of those is quoted and agreed before it starts.

We keep it up and patched, and if it goes down we fix it. What nobody can promise is that a host, a registrar or a payment provider will never fail. Where a failure is our fault, what we owe is capped at what you have paid us in the twelve months before it.

Anybody who promises you a position cannot keep that promise, and that includes the "near me" searches. What we do is build the site so it can be found, keep it fast, and redirect your old addresses when we move you, so you keep the position you already have.

Yes, on every plan. It is the listing that shows on Google Maps and in the "near me" results, and for a local business it is often the first thing a customer sees. We set it up, or correct the one you have, so the name, address, phone number, hours and service area match the site, and we connect Google Search Console. If Google asks you to verify that the business is yours, that step has to be done by you. The monthly report shows what you were found for.

You ask and we do it, within the changes your plan includes each month.

Yes, and there is nothing extra to pay for it on any plan. We keep what works, move it onto our hosting and make it faster, and redirect the old addresses so you keep your position on Google. A site on Wix, Squarespace or GoDaddy's website builder cannot be exported as files, so there we rebuild the pages with the same words and the same addresses. Keep the old plan running until the new site is live, and cancel it after.

We take on hosting, updates, backups and changes to a site somebody else built. It is priced on the call rather than on the pricing page, because what it costs depends on what we are taking on.

The site as a static export, which is a set of files any other host can serve, and the transfer of any domain we registered for you, at no charge. From that payment both are yours outright, whether you stay with us afterward or not.

It depends on who registered it. If you owned it before you came to us, it was never ours: we point it at the site and it stays yours whatever you decide. If we registered it for you, it stays with us until the twenty-fourth payment, and leaving earlier means leaving it behind along with the site. That is the whole cost of leaving early. There is no bill and no exit fee, and your own text and photos go with you. If keeping the name matters more to you than anything else, register it yourself before we start and we will point it.

The site and any domain we hold for you become yours at that point: the export, the files and the domain transfer, at no charge and with nothing further owed. We hold your web address for two years, so this is a fair question rather than a hypothetical one, and the answer is written into the terms rather than promised on a call.

No. They were yours before we started, they stay yours throughout, and you take them with you whenever you go. The one thing we cannot hand over is somebody else's work: a stock photo licensed for your site is licensed for your site.

Seven days for Essential, or the first month is on us. Complete and Portal get a launch date of their own, because bookings and payments have more in them to go wrong. A build stalls on content more often than on anything technical, and that is the one thing that makes a seven-day promise untrue.

Fifteen minutes on the call, and we design your homepage afterward, with your words and your business in it. If you do not like it, we leave it there and you owe nothing.

teialoom is Daniel Leite, a sole trader working from Liverpool, UK. Of the four live client sites, three are in northern Portugal and one is in Cheshire, England, a few miles from this desk. None is in the US yet, and it is better that you read that here than find it out later.

Large online stores with hundreds of products. We say so on the call rather than fifteen minutes into it, and point you somewhere better.

The terms on this site are the agreement. They are written for businesses rather than consumers, and nothing in them obliges you to stay: you can cancel in any month by email and owe nothing further. They are governed by the law of England and Wales, because that is where the business is. They are short enough to read in one sitting, and you are welcome to have your own attorney read them before you agree to them.

We build every site to WCAG 2.2 AA, the accessibility standard that settlements measure websites against, and we keep to it when we make your monthly changes. The Department of Justice has never issued a website rule for private businesses under the ADA, but its 2022 guidance says a business open to the public must have an accessible website, and 3,117 website accessibility suits were filed in federal court in 2025, by Seyfarth Shaw's count. What nobody can honestly promise is that a site is lawsuit-proof. A suit can be filed against a site that meets the standard, and something added later, a PDF menu or another company's booking widget, can fall short of it. We are not attorneys, and this is not legal advice.

Almost certainly. California's Online Privacy Protection Act, CalOPPA, applies to any site that collects personal information from people in California, and a contact form asking for a name and an email does. Unlike the newer state privacy laws, which mostly start at revenue or customer numbers far above a local business, it has no size threshold. It asks the policy to say what is collected, who it is shared with, how someone can review or correct their information, how changes are announced, when the policy took effect, and how the site responds to a browser's Do Not Track signal. It is not legal advice, and an attorney is the person to confirm it.