Terms
Nothing to pay up front. The site and the domain are ours until month 24, then yours.
Last checked 13 October 2026 Applies to all plans, in the UK and Portugal
This is what the rest of the category does, and it is usually split across two pages so that the good half and the costly half never meet. Here is the whole of it in one place, including the part that costs you: leave inside two years and you leave without the site and without the address.
- Cancel any month by email. Nothing further is owed.
- Your words, photos and any domain you brought are yours throughout.
- The site, and a domain we registered, are ours until the 24th payment, then yours at no charge.
01 Who you are dealing with
Teialoom is Daniel Leite, a sole trader in the United Kingdom, working from Liverpool. Any agreement described here is with that person. Questions about these terms, and notice of anything under them, go to daniel.leite@teialoom.com.
02 What is being sold
A website, built at no charge, and a monthly fee to host it, keep it patched, make the changes your plan includes and report on what it did. A domain is included and, unless you brought your own, registered by us. What each tier includes and what each one costs is on the pricing page, and that page is the figure that counts. No price is repeated here, because a price in two places goes wrong in one of them.
03 Who owns the site and the domain, and from when
We do, until the twenty-fourth monthly payment. From that payment both are yours outright and stay yours, whether you carry on with us afterwards or not. The reason is the one on the pricing page: we build the site and charge nothing for it, and the monthly does not repay that build, so holding what we built for two years is what makes building it worth doing. Two things are never ours at any point. Your text, photographs and logo were yours before we started. And a domain you already own stays registered to you throughout: we point it at the site and never ask you to transfer it. What we hold is a domain we register for you, which is registered in our name and transferred to you at the twenty-fourth payment, at no charge.
04 There is no minimum term, which is not the same as no lock
You can cancel in any month, by email, and nothing further is owed: no notice period, no exit fee, no settlement figure, no balance. What the twenty-four months decide is not whether you may leave but what you take when you do. Cancel in month six and you owe us nothing and you take nothing except your own words and pictures: the site stays with us, and so does the domain if we were the ones who registered it. That is the trade for not paying for the build, and the address is the part of it to think hardest about, because it is what your customers have written down. Two ways out of it if that is too much: bring your own domain, which stays yours throughout, or buy the build outright and own everything from the first day. The second is still sold, priced on the call, and it is not what this page describes.
05 What you leave with
Before the twenty-fourth payment: everything you gave us, your text and your photographs, and any domain that was already yours when you arrived. Not the site, and not a domain we registered for you. From the twenty-fourth payment: all of that, plus the site as a static export, which is a set of files any other host can serve, plus the transfer of any domain we hold, at no charge. What we cannot hand over at either point is anything belonging to somebody else. A stock photograph licensed for your site is licensed for your site.
| What you take with you | Before month 24 | From month 24 |
|---|---|---|
| Your text, photographs and logo | Yours | Yours |
| A domain you already owned | Yours | Yours |
| The site, as files any host can serve | Stays with us | Yours |
| A domain we registered for you | Stays with us | Transferred, free |
| Stock photos licensed for the site | Not transferable | Not transferable |
06 Business email, if you took it
Business email runs on the same 24-month term as the plan it is attached to, and cancelling the plan cancels it too. The mail in the mailboxes is yours. If you cancel, you choose: we hand the mailboxes over to you, to move into an account in your own name, or we close them [N days] after telling you, so you have time to copy your mail.
07 Articles, if you took them
Articles has a minimum of 3 months: you pay for at least those 3, and after that you can cancel it in any month at no cost. That minimum is the add-on's alone and does not touch your plan's 24-month term, which keeps running separately. At the start we agree a list of questions with you, and in a month you send us none we write from that list. Each article is sent to you before it goes up; if we have not heard from you in 5 days, we publish it. Articles do not count toward your plan's page limit. Who owns the articles if you leave before month 24: [to decide].
08 Editing your own site, if you took it
Editing your own site has no minimum: you can cancel it in any month at no cost, and it does not touch your plan's 24-month term. On Portal it is included. You can change the text and photographs on your pages; the layout, new pages and anything else stay with us and are changes under your plan, which keeps its monthly allowance. Every save is kept, so we can put back an earlier version if something goes wrong. When the add-on or the plan ends, your access to the editor ends with it.
09 What we need from you
Text, pictures and answers, in reasonable time. A build stalls on content more often than on anything technical, and a stalled build is the one thing that makes a seven-day promise untrue. If we cannot reach you for a month the build is paused rather than cancelled, and it restarts where it stopped.
10 What is not covered
The monthly fee covers the site we built and a set number of changes to it each month; how many depends on the plan and is on the pricing page. One change is one request of up to about half an hour of work. Unused changes do not carry into the next month, and putting right something that went wrong on our side, or a security update, is never counted as one. Requests beyond the month's allowance are quoted before they start. If you signed up before 13 October 2026, your changes stay unlimited. The monthly fee does not cover rebuilding the site to a new design, writing your copy from scratch, running your advertising, or fixing something that broke because somebody else was given access and changed it. Any of those is quotable work, agreed before it starts.
11 When something goes wrong
We keep the site up and patched, and if it goes down we fix it. What we cannot promise is that a host, a domain registrar or a payment provider will never fail, or that a search engine will rank you. Nobody who promises that can keep it. Where something is our fault, what we owe is bounded by what you have paid us in the twelve months before it happened.
12 If we stop trading
The site and your address are ours for two years, so what happens to them if this business ends is your question rather than a hypothetical one, and it deserves an answer on this page rather than a reassuring sentence. If Teialoom stops trading before your twenty-fourth month, the site and any domain we hold for you become yours at that point: the export, the files and the domain transfer, at no charge and with no further payments owed. This is the one clause here written against our own interest, and it is here because holding somebody's web address for two years without saying what happens to it is not something to ask of anyone.
13 Which law applies
The law of England and Wales, and its courts, because that is where the business is. Portuguese clients keep every right Portuguese consumer and business law gives them, which nothing here is written to take away.
Questions about these terms, or notice under them: daniel.leite@teialoom.com.