Tree surgeons and arborists · since 2009
Every branch lowered. Nothing dropped.
Crown work, felling in sections, stump grinding and storm call-outs for Chester’s gardens, from the villas of Hoole to the oaks of Upton. Insured, NPTC-certified climbers, and the council paperwork done for you.
- 4.9 from 212 Google reviews
- £10m insured
- NPTC certified
- Work to BS3998
Read the rings
Your tree was here before you. We cut it like we know that.
Most of the trees we are called to in Chester are older than the houses’ owners, and plenty are older than the houses. A good tree surgeon’s job is to make them safe and let them go on, and to take one down only when it has to come down.
- Years in Chester’s trees
- 17
- Trees cut, reduced or saved
- 6,400+
- Council applications written
- 380
What we do
Everything from the roots to the top of the crown.
Two climbers and a groundsman on every job, our own chipper and stump grinder, and every cut to BS3998, the British Standard for tree work.
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Crown reduction and thinning
Less shade on the lawn, less weight over the roof, the same tree. Cut to BS3998 at natural growth points, never topped.
From £380 -
Felling and sectional dismantling
Taken down from the top in sections and lowered on ropes, so nothing lands on the greenhouse, the shed or next door’s car.
From £350 -
Stump grinding
Ground out 30 cm below the surface with a machine that fits through a 70 cm side gate, and the hole backfilled with the chippings.
From £120 -
Hedges and leylandii
Trimmed both sides and the top, or a runaway leylandii brought down by a third. Cuttings taken away, path swept.
From £180 -
Storm damage, seven days
A tree down or a limb hanging: made safe the same day, cleared properly after, and photographed for your insurer.
£195 call-out -
Tree surveys and BS5837 reports
Condition reports for buyers and insurers, and the BS5837 survey, constraints plan and method statement the planners ask for.
From £295 -
TPO and conservation applications
We check the council’s map, write the application or the six-week notice, and deal with the tree officer for you.
Free with the work -
Ash dieback
Most of Cheshire’s ash is infected. We tell you honestly whether yours can stay, and take down the ones that cannot before they become brittle.
Assessment £95
Crown work
Same tree. Three ways to make it lighter.
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A mature sycamore in a Hoole back garden: heavy over the lawn, brushing the roof, dark in the kitchen by three in the afternoon.
Survey and photos first
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We take out a fifth of the smaller inner branches, evenly through the crown. The outline stays the same; the light and the wind come through it.
Usually 10 to 20 per cent
-
Every outer branch shortened back to a healthy side branch, so the whole crown is smaller and keeps its natural shape. Not topped, ever.
Usually 1.5 to 3 m off
-
The lowest branches removed or shortened to give clearance over the lawn, the drive or the road. Highway guidance asks for 2.4 m over a footway and 5.2 m over a road.
Clearance to 5.2 m here
Before anyone picks up a saw
Can I cut this tree?
Five questions, and the answer Cheshire West and Chester Council would give you. A guide to the rules as they stood in October 2026, not legal advice: we confirm it on the council’s map for your address before we quote, free.
Guide prices
What tree work costs in Chester, 2026.
Every tree is different, so these are starting points. Your quote is written and fixed, and it says what will be cut, why, and what happens to the wood.
- All prices include VAT
- Waste chipped and taken away
- Council paperwork free with the work
- No deposit, pay when you are happy
-
Tree visit and written advice, up to three trees
£95
Within the week, by a climber with a qualification in arboriculture. Taken off the bill if we do the work.
-
Crown lift over a lawn or drive
from £280
Small to medium tree. All cuttings chipped and taken away.
-
Crown thin, 10 to 20 per cent
from £420
Medium tree of 8 to 12 m, climbed and rigged.
-
Crown reduction, medium tree
from £480
Up to 2 m off the outline, cut to BS3998 at growth points.
-
Crown reduction, large tree over 15 m
from £850
Beech, oak, sycamore or lime, two climbers and a groundsman.
-
Small tree felled and removed
from £350
Under 6 m with room to fell. Logs left stacked if you want them.
-
Tree taken down in sections
from £850
Medium tree of 6 to 12 m over a garden, lowered on ropes.
-
Large tree dismantled over buildings
from £1,600
Full rigging, a MEWP where it helps, and a road closure if we need one.
-
Stump ground out
from £120
Up to 30 cm across, ground 30 cm deep, chippings backfilled. Each extra stump on the same visit from £60.
-
Hedge trimmed, both sides and top
from £180
Up to 20 m long and 2 m high. Cuttings taken away.
-
Leylandii reduced by up to a third
from £450
Height and sides, a row of up to ten trees.
-
BS5837 tree survey for planning
from £495
Up to ten trees: survey, constraints plan and report. Impact assessment and method statement quoted on top.
-
Storm call-out, made safe
£195
The first two hours on site, seven days a week, 7am to 9pm.
Storm line, 7 days, 7am to 9pm
A tree down after the wind? Ring us before you ring anyone else.
We make it safe the same day: hanging limbs down, the road or the drive cleared, the fence made good enough to keep the dog in. Then we come back and do it properly, and we send dated photos and a report your insurer can use.
Recent jobs
Six trees from the last year, Upton to Kelsall.
Photographs from our files with the district and the job. Every one of them had a house, a road or a greenhouse underneath.
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Upton An ash with dieback beside Upton Heath taken down in sections over two greenhouses. Dismantle · 1 day -
Curzon Park A winter crown reduction on a TPO beech, consent from the council in seven weeks. TPO · 2 days -
Hoole A lime overhanging Hoole Road thinned and lifted clear of the pavement and the bus stop. Crown thin · 1 day -
Ellesmere Port Six poplars along a car park reduced from a cherry picker, out of hours, for a residents’ company. MEWP · 3 nights -
Mollington A leaning Scots pine dismantled to the ground, the rope run past a conservatory roof. Rigging · 1 day -
Kelsall A windblown oak cleared from a farm track the morning after an October gale. Storm · same day
Building near trees
Planning an extension? The planners will ask about the trees first.
Cheshire West and Chester asks for a tree survey to BS5837:2012 with any planning application where trees could be affected, on your land or next door’s. Kate surveys every tree, grades it A, B, C or U, and draws the root protection areas your architect has to design around.
- Tree survey and constraints plan, from £495
- Arboricultural impact assessment and method statement
- Tree protection fencing and site visits during the build
- Most reports in eight working days
The tree year
When we cut what, and why.
We work all year. Some jobs are kinder to the tree, and to the birds in it, in some months than others.
- Nesting season, nests checked before every cut Mar to Aug
- Felling and big reductions, while the tree is dormant Nov to Feb
- Hedges cut, once the birds have fledged Sep to Feb
- Birch, maple and walnut pruned, after the sap Jul to Oct
- Cherry and plum pruned, in dry weather against silver leaf Jun to Aug
Nothing wasted
Your tree warms someone’s house next winter.
Hardwood from our jobs is split and seasoned at the yard for two years, then sold as logs under 20 per cent moisture. Every branch goes through the chipper and onto someone’s borders.
- Seasoned hardwood logs, Ready to Burn certified
- £140 a cubic-metre bag, delivered in CH postcodes
- Kindling, a net
- £6, or free with logs
- Wood chip for borders and allotments
- Free, a tipper load of about 4 m³ when we are working nearby
How we work
From a photo on your phone to a raked lawn.
- 01
Send a photo, or call
Ring, text or use the form. A photo of the whole tree from the garden tells us most of what we need.
Reply the same day - 02
We look, and check the map
A visit to see the tree, and a look at the council’s TPO map and the conservation-area boundaries for your address.
Within 5 working days - 03
A written, fixed quote
What we will cut and why, what happens to the wood, and any council notice we need to send first.
Within 48 hours - 04
The work, and the tidy
Ropes and ground protection down, everything chipped and away, lawn raked and paths blown before we leave.
Usually one day
Reviews
What Chester says once the chipper has gone.
- ★★★★★
Our sycamore had made the kitchen dark for ten years. They took it back by two metres, it still looks like a tree, and the light came back the same afternoon.
Claire, Hoole
Crown reduction · March 2026
- ★★★★★
I had no idea how the consent worked. Kate wrote the application, met the council’s tree officer and we had permission in seven weeks.
Andrew, Curzon Park
TPO beech · November 2025
- ★★★★★
A dead ash right over the greenhouse. Every piece came down on a rope, the greenhouse did not lose a pane, and the lawn was raked when they left.
Sue and Phil, Christleton
Sectional felling · January 2026
- ★★★★★
Rang at seven in the morning with a limb on the fence. They were here by ten, had it safe by lunch and sent the photos straight to our insurer.
Mo, Saltney
Storm call-out · December 2025
- ★★★★★
Forty metres of leylandii reduced and three stumps ground out. Quoted to the pound, and they asked before taking the logs.
Helen, Tarvin
Hedge and stumps · September 2025
- ★★★★★
Our architect needed a tree survey for the extension. Report, plan and root protection areas in eight days, and the planners did not ask a single question.
Gareth, Upton
BS5837 survey · June 2026
Qualified and insured
The certificates you should ask any tree surgeon for.
Anyone can buy a chainsaw. Ask to see the climbing certificates and the insurance before anyone climbs your tree; we send ours with the quote.
- NPTC CS30, CS31, CS38 and CS39 chainsaw and climbing certificates for every climber
- BS3998 Every cut to the British Standard for tree work, 2010
- £10m Public liability insurance, certificate sent with every quote
- Level 4 Diploma in Arboriculture for our surveys and reports
- Licensed Waste carrier, so every branch goes somewhere legal
- Aerial rescue Two climbers on every climbing job, one always on the ground
Who will be in your tree
- Rob MercerFounder and lead climber. In Chester’s trees since 2009.
- Kate OwensArboriculturist. Surveys, BS5837 reports and council applications.
- Jamie TranterClimber. Dismantling, rigging and the big reductions.
- Sam BellisGroundsman. Stump grinder, chipper and the tidy at the end.
Chester’s trees
A walled city that is greener than it looks.
The limes of the Groves, the planes and beeches of Grosvenor Park, the riverside trees below Queen’s Park, the oaks of Upton Heath and the young woodland of the Countess of Chester Country Park. Ours are the ones in the gardens round them.
Questions
What people ask us at the foot of the tree.
Anything else, ring Kate in the office on 01632 960 418.
Do I need the council’s permission to cut my tree?
Only if it has a Tree Preservation Order or stands in a conservation area. Chester has several, the city centre, Queen’s Park and Curzon Park among them, and so do villages such as Christleton and Tarvin. For a TPO tree you apply for consent and the council has eight weeks; in a conservation area you give six weeks’ notice. Neither costs anything. We check the council’s map for your address before we quote, and we write the application for you.
Can I cut back my neighbour’s branches?
You can cut branches that overhang your side back to the boundary, from your side, without going onto their land, and you should offer them the cuttings because they are theirs. You cannot touch a protected tree that way without the council, and you cannot harm the tree as a whole. We usually knock on the neighbour’s door first: most say yes to a proper job on both sides.
Can you work in the nesting season?
Yes, carefully. Every wild bird’s nest is protected by law while it is in use, all year round, and the main season runs from March to August. We check every tree before we cut and wait if a nest is in use. Bats and their roosts are protected too, and we look for them in old trees with holes and loose bark.
My ash has dieback. Does it have to come down?
Not always. Some ash trees hold on with most of their crown for years. Once the crown is more than half dead, the wood becomes brittle and dangerous to climb, so a tree near a road, a path or a house is better taken down sooner, from a cherry picker if it is too far gone. We assess it for £95 and tell you straight.
How long will a crown reduction take?
A medium garden tree is usually one day for two climbers and a groundsman, including the tidy. A big tree over a house, or one with tricky access, can take two. The quote gives you the day we start and the day we finish.
What happens to the wood?
Branches go through the chipper and are recycled. The trunk can be cut into rings and stacked for you to season, or taken away for logs. If you want wood chip for borders or an allotment, ask: a load is free if we are working nearby.
Are you insured and qualified?
Yes. £10 million public liability and £5 million employer’s liability, certificates sent with every quote. Every climber holds NPTC CS38 and CS39 for climbing and using a saw from a rope, and we never climb with fewer than two on site.
Do you charge for quotes?
No. The quote is free and written. The £95 advice visit is for when you want a professional opinion on a tree, and it comes off the bill if we do the work.
Where we work
From Sealand Road, twenty minutes in every direction.
- Chester city centre6 min
- Saltney6 min
- Hoole10 min
- Upton10 min
- Mollington12 min
- Christleton14 min
- Mickle Trafford15 min
- Waverton16 min
- Ellesmere Port20 min
- Tarvin20 min
- Kelsall22 min
Further into Cheshire or over the border into Flintshire? Ask anyway; for a big job we travel.
Directions to the yardFree quotes
Tell us about your tree.
Written quotes, free. A photo of the whole tree from the garden often saves a visit.
- Storm line, 7 days, 7am to 9pm07700 900 563
- Office01632 960 418
- Emailoffice@hollybanktreecare.co.uk
- The yard, wood sales by appointmentUnit 9, Bumpers Lane, Chester CH1 4NL
Office open Monday to Friday, 7:30 to 5
| Monday | 7:30am to 5pm |
|---|---|
| Tuesday | 7:30am to 5pm |
| Wednesday | 7:30am to 5pm |
| Thursday | 7:30am to 5pm |
| Friday | 7:30am to 5pm |
| Saturday | 8am to 12pm |
| Sunday | Storm line only |
Thanks. That is with us.
Kate will ring you before 5pm today with a time to come and look.
Reference HB-2610